Lab · Studio lab · 2025

A waitlist and queue that does not need a clipboard

Walk-in flow for shops that still run the line on paper.

CanWait - project screenshot
Lab build · CanWait
Product
CanWait
Industry
Queue & waitlist

The brief

Cafés, clinics, and counters still manage a line with a pad of paper. Consumer “get in line” apps are built for venues, not a two-person shop.

What we did

  • Kept the guest path short: join, wait, get called.
  • Gave the counter a queue they can run without a training session.
  • Deployed a production-style Firebase host so the lab can be demoed on a phone.

Status

canwait-prod.web.app is the live lab. A client version would match their ticket types and how they already text customers.

More work