Lab · Studio lab · 2025
A waitlist and queue that does not need a clipboard
Walk-in flow for shops that still run the line on paper.

- Product
- CanWait
- Industry
- Queue & waitlist
The brief
Cafés, clinics, and counters still manage a line with a pad of paper. Consumer “get in line” apps are built for venues, not a two-person shop.
What we did
- Kept the guest path short: join, wait, get called.
- Gave the counter a queue they can run without a training session.
- Deployed a production-style Firebase host so the lab can be demoed on a phone.
Status
canwait-prod.web.app is the live lab. A client version would match their ticket types and how they already text customers.
More work
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WestView Cleaning Services
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Lindsay Grimley
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